Technical services

Technical services

Pre-mapping

  • Mapping of excisting devices, systems, software programs and IT-infrastructure
  • Evaluating user expectations and requirements
  • Documenting the results: reporting the findings along with block schemes and suggestions

Measuring and monitoring

  • We monitor networks and their characteristics (cable quality, voltage frequency) and the work reliability of devices, software, networks
  • Interference measurements for data networks, EMC, electric power, audio and acoustics measurements
  • Safety measurements according to the EN/ISO 60601
  • Documenting the results: reporting the findings along with measurements protocols and suggestions for further steps

Installation

  • Installation of all hardware and software that is connected with our systems and products
  • Our installation team is flexible and efficient – possibility to provide quick installations with larger team, also installations outside regular work-hours, if wished

Maintenance

  • Regular maintanace from producer-certified technicians with years of international experience
  • In a number of our solutions, maintenance and software updates are taken care of over the Internet
  • Our maintenance team is flexible and efficient – possibility to carry out maintenance with a larger team, also outside regular work-hours, if wished and depending on contract

Warranty

  • Regular standard warranty and full extended warranty
  • Multi-language helpdesk